We ship out order as quickly as possible.
Returns are available for order that have not shipped. If your order included a digital download you will be eligible for a refund - (minus) the price of the digital download item.
Once are order has shipped, there are no returns offered on Digital Downloads, Vinyl Records, and CDs unless damaged or defective. *See Exchanges
Endeavor 7 Inch Ep Pre Order Cards
There are no refunds available from Cognitive Dissonance on Endeavor 7 Inch EP Pre-Order Cards. If you purchased a Pre-Order card from Endeavor and need your money back, you will need to get in touch with the band. These pre-order sales were completely handled by the band and are being fulfilled by Cognitive Dissonance.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and we'll get you fixed up.
We're not heartless.
If you have a problem or concern with your order send us an email at email@example.com. We'll work with you to make sure you're happy with your order.